Change and Return

We appreciate that buying art online can be daunting and so we offer a Seven-Day Money Back Guarantee. If you are not entirely happy – return it to us in the same condition it arrived and you will be fully refunded for the artwork.

In the event that your purchase does not meet your expectations, you may return it within seven days of receiving the order.
We will issue you a full refund or credit on the purchase price of the art, but you will be liable for the return shipping.*

You must ensure that the artwork is securely packaged for return shipping. At this time, there are no returns on special orders or orders shipped outside of Australia.
We will not accept returns for items that have been damaged in transit due to insufficient packaging. If this is found to be the case, the item will be returned to the customer at the customer’s expense.

*Client is liable for the cost of the return shipping.

Returns Process

If you would like to return an item, please email us at clarissa@csphotographicart.com within 7 days of receiving your artwork, stating your reason for wishing to return the item. We will send you a confirmation email which we request that you print and include it with the artwork being returned.  We will refund your purchase after we have received and checked the item. We will do everything we can to process refunds quickly, but please allow up to 10 working days.